Management and Delivery of the Cleveland Clinic Abu Dhabi Catering Facility

Cleveland Clinic Abu Dhabi (CCAD) is a multispecialty hospital located in Abu Dhabi, UAE. The medical facility offers a range of tertiary/quaternary medical services with the highest international standards of healthcare. CCAD is the result of a partnership agreement signed in 2006 between Cleveland Clinic and Mubadala Healthcare; the clinic operates with the aim to bring international best standards of healthcare to the UAE capital and the wider region.

Project Scope and Requirements

The clinic is a 364 (expandable to 490) bed facility and is a unique and unparalleled extension of the Cleveland Clinic model of care. As part of this medical infrastructure, the project was to manage the delivery of the on-site hospital catering facilities. The facility serves multiple areas of the hospital from VIP and Royal Suites, and Conferencing Centres. Furthermore, the facility accommodates live cooking demonstrations and is available to staff and visitor areas. To ensure continuity, the programme was carried out within one year and was delivered alongside the main programme of the medical facility. The facility was required to accommodate multiple meals of varying cuisines on a continual and daily basis to satisfy the requirements of the clinic.

Our Appointment and Operational Implementation

Following initial inspections by Abu Dhabi Food Control Authority (ADFCA), we were engaged in a direct hospital operator appointment to scrutinize the design and analyze the as-built conditions. The ultimate objective was to ensure the catering facilities obtain ADFCA approval. During the technical review, MEP and Fire and Life Safety related issues were also identified, revised accordingly and implemented to guarantee the necessary approvals. The kitchen required an industrial fit out to accommodate the significant output required by the clinic; additionally, the layout and design required impeccable operational efficiency to account for seamless flow and sanitation requirements in line with any food and beverage establishment.

Project Benefits and Success Factors

Our delivery of catering facilities and industrial kitchens in the hospitality sector, coupled with our extensive healthcare project management practice enabled us to deliver the required first-rate facility for our client. Through our detailed review and understanding of Abu Dhabi Food Control Authority ADFCA, ADCD and ADDC requirements, we were able to identify key areas requiring a revised scheme to satisfy the governing bodies. These corrective measures allowed for the project to be completed within the allotted timeline, in accordance with the approved budget and exceeding the standards and expectations of not only the governing body, but the Hospital Operator and Stakeholders.

Key Project Specifications

• Location: Abu Dhabi, UAE
• Capacity: 364 (expandable to 490) beds
• Programme Duration: One year
• Key Services: Design Management, Commercial Management, Project Management
• Regulatory Bodies: Abu Dhabi Food Control Authority (ADFCA), ADCD, ADDC