Telehealth Services: Get the care you need, wherever you are in Maryland
Planned Parenthood of Maryland, Inc. is here to provide care, no matter what. Our telehealth services make abortion care more accessible with the same level of care, comfort, and safety as a traditional medication abortion. Telehealth: Ready When You Are.
Asynchronous Care (E-Visits)
Asynchronous Care (E-Visits) now Available through our Patient Portal! If you are an existing patient, just login to your MyChart account and select E-Visits in the menu dropdown. E-visits are not covered by insurance and require flat fees for service.
Available Services and Care Options
Planned Parenthood offers a wide range of services via Telehealth. Below is a summary of the services provided based on the visit type:
| Visit Type | Services Offered |
|---|---|
| E-Visit (Asynchronous) | Medication Abortion, Birth Control (Pill/Patch/Ring), Emergency Contraceptives, Urinary Tract Infection Care |
| Video Visit | Medication Abortion By Mail, Birth Control Methods, Emergency Contraceptives, Pregnancy Testing, Pre-exposure Prophylaxis (PrEP), Gender Affirming Hormone Therapy (GAHT), Sexually Transmitted Infection (STI) testing |
Preparation and Requirements
Here you will find everything from how to prepare for your telehealth visit to troubleshooting technology issues. Patients seeking telehealth are required to sign-up for MyChart prior to their Telehealth appointment.
To ensure a successful visit, you will need:
- A smartphone with working video and sound (iPhone or Android)
- A reliable internet connection
- A MyChart account
- A safe, private space where you feel comfortable talking about your medical history and sexual health
How to Access Telehealth Care
Follow these steps to schedule and join your appointment:
- Step 1: Book through any "Book Online" or "Find a Health Center" link from our website.
- Step 2: Once you choose the reason for visit, you'll be asked if you'd like to be seen via Telehealth or In-Clinic.
- Step 3: You'll receive a link to register for our patient portal, MyChart. Please register and complete all required forms and questionnaires.
- Step 4: Login 15 minutes prior to your appointment to complete eCheck-In which will allow you to join the video visit.
Check your MyChart account for any outstanding questionnaires that may be assigned to you. You will have access to complete the e-check in process within 24 hours of your appointment. Please complete at least 15 minutes before your scheduled visit to avoid delay and/or cancelation.
What to Expect During Your Video Visit
- You’ll be greeted by a Telehealth Associate who will verify your name and the reason for your appointment.
- The Telehealth Associate will ask you some questions and obtain your consent for a video visit. Some of the questions will be about your medical history and sexual health, so it’s important to be in a private area.
- Once you’re all checked in, you’ll be placed in a virtual waiting room until your clinician connects for your visit.
- When your clinician connects via video, they’ll be focused on providing the care you need!