Medibank Private Health Insurance Review 2025

Medibank Private Health Insurance offers 9 Health Insurance plans, including Bronze Plus Assured, Silver Plus Core, and Gold Protect, starting from 19.83 AUD per week up to 2,910.00 AUD per year. Medibank Private Limited was established in 1976 and is headquartered in Melbourne, Victoria, Australia. With its registration number 609 694 093, the company serves an average number of members exceeding 4.1 million and employs 3,220 people as of June 30, 2024. It is APRA-Regulated and currently holds a market share of approximately 26.9% of the private health insurance market in Australia, with a most recent reported market cap of approximately AUD 10.16 billion.

Medibank Private Health Insurance Plan Overview

The following details outline the premium ranges and key features for various Medibank plans:

• Medibank Basic Accident and Ambulance: Premium range from $19.83 per week to $1,034.52 per year. This plan is ideal for individuals who want essential accident and ambulance coverage with basic protection. Key features include emergency ambulance transport and accidental injury benefits, GapCover, and travel benefits.
• Medibank Basic Plus Healthy Start: Premium range from $21.03 per week to $1,097.40 per year. It is ideal for singles and couples needing foundational protection against essential and emergency medical costs, including services for joint reconstructions, dental surgery, and hernia and appendix treatments.
• Medibank Bronze Everyday: Premium range from $21.15 per week to $1,103.28 per year. It is ideal for individuals and couples needing cost-effective protection for common hospital treatments and emergencies.
• Medibank Bronze Plus Progress: Premium range from $26.96 per week to $1,406.40 per year. This plan is best for individuals and couples seeking additional coverage for common procedures, featuring comprehensive hospital coverage and accommodation benefits.
• Medibank Bronze Plus Assured: Premium range from $28.61 per week to $1,492.80 per year. This plan is ideal for those needing flexible hospital coverage for more frequent treatments and covers ENT treatments, joint reconstructions, and medically necessary breast surgeries.
• Medibank Silver Plus Core: Premium range from $26.96 per week to $1,406.40 per year. This plan is ideal for individuals and couples needing moderate hospital coverage with specific exclusions, including heart treatments and joint replacements.
• Medibank Silver Plus Support: Premium range from $40.43 per week to $2,109.72 per year. This plan includes private room guarantees and elective plastic surgery options.

Unique Features and Member Benefits

Medibank Private Health Insurance also provides unique features such as the Live Better Rewards Program and a No Gap Program where eligible members can avoid additional costs for certain medical services. Members can access the Medical Claims Portal via the My Medibank App, which is the primary mobile app offered by the provider. The company maintains an average customer rating of 3.5/5 based on thousands of reviews.

Health and Wellness Initiatives

• Chronic Illness Benefits: Offered through programs like CareComplete.
• Screening and Prevention: Various preventive health services are available, including health checks.
• Maternity Benefit: Available depending on the specific plan.
• International Coverage: International Medical Cover is available through Medibank’s Overseas Visitors and Overseas Workers Cover.
• Sponsorships: Medibank sponsors the Australian Olympic and Paralympic teams, the Medibank Melbourne Marathon, and other health initiatives.

Customer Support and Accessibility

Information Hub and Blog resources are available through their website. Customer Support operating hours are Monday – Friday 8 am to 8 pm AEST, and Saturdays 10 am – 2 pm. The average waiting period varies by service, ranging from 1 day to 12 months, specifically including 1 day for accidents and 12 months for pre-existing conditions.