Health Systems Management and Medical Service Excellence in the UAE

MSc in Health Systems Management at Khalifa University

The Master of Science in Health Systems Management (M.Sc. in HSMA) is an interdisciplinary program that focuses on designing and managing modern, complex health systems using systems approaches and management science principles to enhance service quality, efficiency, and agility. The M.Sc. in HSMA aims to moderate key shifts in healthcare delivery, necessitating optimal design, safe and cost-effective care delivery with optimal resource management.

The program provides students with an opportunity to deepen their knowledge in the broad field of systems engineering and management and contribute to the process of discovery and knowledge creation through original research in healthcare. The interdisciplinary nature of the M.Sc. in HSMA program offers broad exposure and knowledge in systems thinking, data analytics, optimization, operational excellence, and management aspects of healthcare systems.

As part of its professional outreach, the program is designed for recent graduates and healthcare professionals aspiring to achieve high levels of responsibility in healthcare organizations in both public and private sectors. To facilitate this, the program collaborates with various prestigious healthcare organizations and ministries in Abu Dhabi, UAE, and worldwide. This collaboration opens doors for students to engage in internships and potentially secure job opportunities upon graduation.

Response Plus Holding PJSC: Pre-Hospital Care Solutions

Response Plus Holding PJSC, listed as RPM on Abu Dhabi Securities Exchange (ADX), is the leading pre-hospital care provider of onsite healthcare, medical emergency services and occupational health solutions in the Middle East with an increasing geographical footprint across the world. The company has carved a niche with its world-class onsite healthcare management solutions, occupational medicine, and emergency medical services in the Energy and other industrial sectors.

Core Services and Expertise

We offer a range of expert healthcare solutions, backed by our certified professionals with a proven track record in clinical governance and international standards. Key services include:

• Onsite Healthcare Management: Expert medical care delivered right where you need it, ensuring immediate attention and peace of mind.
• Occupational Health Solutions: Comprehensive health services that promote workplace safety and employee well-being, with solutions tailored to your business needs.
• Medical Staffing Solutions: We provide skilled healthcare professionals to meet your staffing requirements, ensuring quality care at all times.
• Emergency Medical Training: Delivering world-class emergency medical training, built on clinical excellence and led by expert emergency professionals.
• Ambulance Services: Responding rapidly to diverse, emergency healthcare needs with a fleet of ambulances and onsite clinics across the region.

Furthermore, RPM Medical Air Evacuation Services offers exceptional aeromedical transport with a world-class fleet and highly trained medical teams. The company is prioritizing patient-centric pre-hospital care solutions with diligent and dependable services.

Global Presence and Infrastructure

The following table outlines the strategic locations and operational hubs for Prometheus Medical International and Response Plus Holding entities:

Corporate Developments in the Healthcare Sector

The healthcare landscape in the UAE has recently seen significant shifts. For instance, NMC Health Plc bowed to creditor demands to be placed into administration, saying it’s in no position to contest Abu Dhabi Commercial Bank PJSC’s efforts to install new management. The troubled Middle Eastern hospital operator said on the eve of a London court hearing that it expects to be placed into administration in due course.

Currently, NMC Health Plc’s joint administrators have kicked off a plan that could help 34 companies of the scandal-hit hospital operator find their way to exit its protective administration. The company is reportedly seeking to sell non-core assets, such as the UK’s Aspen and a Saudi JV, amid creditor claims of $7.1 billion received across entities.

In contrast to these challenges, other sectors of the industry continue to grow. Response Plus Medical and ICATT signed a strategic MoU to strengthen global emergency medical collaboration, and Response Plus Medical recently joined the International Assistance Group network as an Accredited Service.